{"id":5490,"date":"2020-03-19T20:25:45","date_gmt":"2020-03-19T20:25:45","guid":{"rendered":"https:\/\/pedlex.com\/?p=5490"},"modified":"2025-08-12T06:39:52","modified_gmt":"2025-08-12T06:39:52","slug":"customer-experience-jld-lague-laval-is-changing-for-the-better","status":"publish","type":"post","link":"https:\/\/www.pedlex.com\/en\/customer-experience-jld-lague-laval-is-changing-for-the-better\/","title":{"rendered":"Customer experience &#8211; JLD-Lagu\u00eb Laval is changing for the better!"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-5487\" src=\"\/wp-content\/uploads\/2025\/08\/JLD-LAGUE-Photo-3-1200x675-1.jpg\" alt=\"\" width=\"300\" height=\"169\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-5485\" src=\"\/wp-content\/uploads\/2025\/08\/JLD-LAGUE-Photo-2-1200x675-1.jpg\" alt=\"\" width=\"300\" height=\"169\" \/><\/p>\n<p>Si on vous disait que l\u2019entreprise JLD-Lagu\u00eb Laval\u00a0 a augment\u00e9 de 50% sa capacit\u00e9 de stockage, seriez-vous tent\u00e9 de faire de m\u00eame?<\/p>\n<p>Assur\u00e9ment!<\/p>\n<p>L\u2019automne dernier, notre charg\u00e9 de projets, Pier-Olivier Delisle, est all\u00e9 sur le terrain. Il a rencontr\u00e9 le directeur du D\u00e9partement des pi\u00e8ces de JLD-Lagu\u00eb Laval, monsieur Richard Bisson. Le besoin de ce dernier \u00e9tait simple : avoir plus d\u2019espace de rangement pour son D\u00e9partement des pi\u00e8ces. On a donc remplac\u00e9 la plateforme d\u2019entreposage actuelle par une plus grande. D\u2019un seul coup, on venait de doubler sa superficie de rangement!<\/p>\n<p>En d\u00e9pit de cette formidable am\u00e9lioration, notre charg\u00e9 de projets voulait maximiser encore plus l\u2019espace disponible. Il a donc sugg\u00e9r\u00e9 \u00e0 son client un syst\u00e8me d\u2019\u00e9tag\u00e8res Rousseau M\u00e9tal dont la couleur jaune (en stock chez nous) allait rejoindre l\u2019une des couleurs de l\u2019entreprise (jaune et vert nature). Et tant qu\u2019\u00e0 remplacer des \u00e9tag\u00e8res dont la capacit\u00e9 de rangement \u00e9tait faible, et la structure vieillissante, aussi bien en ajouter quelques-unes de plus; l\u2019espace \u00e9tait disponible et il y avait du mat\u00e9riel \u00e0 ranger. Merveilleux!<\/p>\n<p>Aujourd\u2019hui, monsieur Richard Bisson est heureux des r\u00e9sultats, du gain d\u2019espace obtenu et de la productivit\u00e9 de son \u00e9quipe.\u00a0 En peu de temps, Pedlex a rendu son espace fonctionnel, \u00e9pur\u00e9, mieux \u00e9clair\u00e9 et organis\u00e9.\u00a0 C\u2019est ce que l\u2019on appelle \u00abpasser \u00e0 un autre niveau d\u2019efficacit\u00e9\u00bb!<\/p>\n<p>En terminant, nous vous invitons \u00e0 aller saluer l\u2019\u00e9quipe de JLD-Lagu\u00eb Laval; ce sont des gens d\u00e9di\u00e9s \u00e0 offrir \u00e0 leur client\u00e8le la meilleure exp\u00e9rience client qui soit. Et puis, qui sait, il y a peut-\u00eatre un tracteur John Deere qui vous attend!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Si on vous disait que l\u2019entreprise JLD-Lagu\u00eb Laval  a augment\u00e9 de 50% sa capacit\u00e9 de stockage, seriez-vous tent\u00e9 de faire de m\u00eame?<\/p>\n","protected":false},"author":3,"featured_media":56613,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[65],"tags":[],"class_list":["post-5490","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.pedlex.com\/en\/wp-json\/wp\/v2\/posts\/5490","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pedlex.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pedlex.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pedlex.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pedlex.com\/en\/wp-json\/wp\/v2\/comments?post=5490"}],"version-history":[{"count":3,"href":"https:\/\/www.pedlex.com\/en\/wp-json\/wp\/v2\/posts\/5490\/revisions"}],"predecessor-version":[{"id":56618,"href":"https:\/\/www.pedlex.com\/en\/wp-json\/wp\/v2\/posts\/5490\/revisions\/56618"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pedlex.com\/en\/wp-json\/wp\/v2\/media\/56613"}],"wp:attachment":[{"href":"https:\/\/www.pedlex.com\/en\/wp-json\/wp\/v2\/media?parent=5490"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pedlex.com\/en\/wp-json\/wp\/v2\/categories?post=5490"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pedlex.com\/en\/wp-json\/wp\/v2\/tags?post=5490"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}